AURACA101 Respond to customer needs and enquiries in an automotive workplace

We are here to simplify and alleviate the daunting and exhausting student learning and assessment process for your RTO with the help of our learning and assessment bundle for the “AURACA101 Respond to customer needs and enquiries in an automotive workplace” unit of competency, by providing you with the following necessary resources and tools:

• Student Learner Guide
• Power Point Presentations (PPTs)
• Student Assessment Tool
• Assessor Marking Guide
• Assessment Mapping Tool
• Final Record of Assessment
• Session plans for Domestic and International Students (as required)
• Observation Booklet (with detailed and individualised benchmarks)

This bundle is developed in close and extensive consultations with Industry experts using relevant and current industry templates.

This is our collective and productive effort to provide your RTO with a wholesome package that enables you to offer quality training and assessment to all your students.

The complete set and price displayed includes the abovementioned inclusions for the whole “AURACA101 Respond to customer needs and enquiries in an automotive workplace” unit of competency.

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